BRAIN SALES CRM

Excellence Carrier Supports

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BRAIN SALES CRM Β· FIRST-TIME SETUP

Create the admin account

This is the main account. You will add your sales team from Settings after this.

BRAIN SALES CRM

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BRAIN SALESEXCELLENCE CARRIER SUPPORTS PVT. LTD.
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πŸ”΄ Overdue

πŸ“… Today

πŸ—“οΈ Next 7 days

πŸ•˜ Recent team activity

Follow-ups

Leads

OrganizationContactStageOwner Next follow-upPriorityValueUpdated

Pipeline

Drag a card to another column to change its stage. Red edge = overdue, orange = due today.

Reports

Funnel by stage

Team performance

Lead sources

Lost reasons

Activity in the last 7 days

Trash

Deleted leads are kept here with their full history and can be restored at any time. Nothing is erased permanently.

Settings

πŸ‘€ My account

πŸ”” Reminders (this computer)

Keep the CRM open in a browser tab β€” it can be in the background. At the morning time you get today's plan, then an alert 10 minutes before and at each follow-up time, with an on-screen pop-up, a sound and a flashing tab title. Desktop notifications are an extra.

πŸ‘₯ Sales team & logins

Each person gets their own username and password. Everyone works on the same live data at the same time. Turn a person "off" when they leave β€” their leads and history stay.

Who can see which leads

πŸ“₯ Bring in data from the old CRM

  1. Open the old CRM file on the computer where it was used β†’ Settings β†’ Data safety β†’ Download full backup.
  2. Click Import backup file below and choose that brain-crm-backup-….json file.

Safe to repeat: leads already here are never overwritten, only missing leads and missing activity entries are added. Old owner names are matched to team members (new names are added as inactive team members you can turn on later).

🧹 Clean up entries copied into several leads

The old CRM kept the "What happened?" box filled when you opened the next lead, so a note could get saved onto the wrong lead. This finds identical notes saved on more than one lead. Tick the copies that don't belong and remove them β€” removed entries are hidden, not erased, and can be restored from the lead's activity history.

πŸ›‘οΈ Data safety

All data lives on your server, so every computer and phone sees the same leads. Nothing is ever erased: deleted leads go to Trash and removed notes stay restorable. The server also keeps a nightly backup (if the cron job is set up). Admins can download a full backup anytime.

Quick set:

Activity history

Saved only to . Anything typed here is also saved when you click Save lead.

Someone else changed this lead

Everything else you changed will be saved as normal.

Move entry to another lead

πŸ”” About notifications